Terms

1. Definitions
These terms and conditions (“Agreement”) set forth the general terms and conditions of use of the website drkonstantinoskontos.gr (“Website” or “Service”) and any related products and services (collectively, the “Services”). This Agreement constitutes a legally binding agreement between you (“User”, “you” or “your”) and Dr. Konstantinos Kontos, Specialist Orthodontist MSc (“Dr. Konstantinos Kontos, Specialist Orthodontist MSc”, “we”, “us” or “our”). If you are accepting this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such person to the terms of this Agreement, in which case the terms “User”, “you” or “your” shall refer to such person. If you do not have such authorization or if you do not agree to the terms of the Agreement, you must not accept it and are not permitted to access or use the Website and the Services. By accessing and using the Website and the Services, you represent that you have read, understood and agree to be bound by the terms of this Agreement and its conditions. If you do not agree to comply with the terms of the Agreement, you are not authorized to access or use the Website and the Services. You represent that this Agreement constitutes a contract between you and Dr. Konstantinos Kontos, Specialist Orthodontist MSc, even though it is electronic and not physically signed by you, and governs your use of the Website and the Services.

2. Links to Other Resources
Although the Site and Services may contain links to other resources (such as websites, mobile applications, etc.), we do not imply, directly or indirectly, any approval, association, sponsorship, endorsement, or collaboration with any linked resource, unless expressly stated. We are not responsible for evaluating or reviewing, and do not provide any warranty for, the offerings of any business or individual or the content of their resources. We assume no responsibility for the actions, products, services, and content of any third party. You should carefully review the legal statements and other terms of use of each resource that you access through a link from the Site. Your linking to any external resource is at your own risk.

3. Modifications and Changes
We reserve the right to modify this Agreement or its terms in relation to the Site and Services at any time, at our sole discretion. When we do so, we will update the update date at the bottom of this page. We may also notify you in other ways, at our discretion, such as through the contact information you have provided to us.
The revised version of the Agreement is effective immediately upon its publication, unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or other action specified at that time) constitutes acceptance of the changes on your part.

4. Anyone who copies or reproduces in any way the content of the website will be liable civilly and criminally to our business. The content and design of drkonstantinoskontos.gr is the intellectual property of its creators and is protected by Greek and international laws. Copying the site or part of it or its contents in any way for any reason is prohibited.

If you wish to use this website of the Orthodontic Clinic Konstantinos Kontos, you declare that you accept the privacy policy and the terms of security and protection of personal data, as set out in detail below. If you do not agree with the privacy and data protection policy, DO NOT access or browse our website. This policy applies only to data collected directly from this website and does not apply to information collected by third-party websites through our website. Our website may include web links that refer to other websites (facebook, instagram, twitter, etc.) or services (e.g. Facebook chat plugin) provided by third-party providers. We declare that we have no responsibility for the data processing carried out by these websites and/or third-party providers, to which the corresponding policies applied by the third-party websites/service providers apply.

1. Identity of the Data Controller
Personal data controller: K KONTOS ORTHODONTIC IKE, Address: Diocharous 13, 16121 Athens Contact telephone number: +30210 7253133, Email address: info@drkonstantinoskontos.gr

2. Collection and Processing of personal data
Our website collects and processes your personal data during
a) your visit/browsing on our website and
b) your communication as detailed below:

2.1 Visit / Browsing on our Website
During your entry, visit and browsing on our website, your personal data is collected and recorded the following data: IP Address, Date, Time, Resource accessed (url), Browser, Operating System. The above data must be collected by the website in order to enable your access to the website. They are retained for a period of 2 days for security reasons, in order to enable the investigation of security breaches and malicious attacks. The legal basis for processing the data is the existence of a legitimate interest by our website, according to article 6 par. 1 f’ of the General Data Protection Regulation, in order to enable your access to the website. It should be noted that the website uses analysis and targeting cookies as analyzed below, in particular in Section 4 and the Cookies Policy.

2.2 Sending requests / messages via email email (E-MAIL) and/or contact form
When you enter, visit and browse our website, the following information is collected and recorded: IP Address, Date, Time, Resource accessed (url), Browser, Operating System. The above data must be collected by the website in order to enable your access to the website. They are retained for a period of 2 days for security reasons, in order to enable the investigation of security breaches and malicious attacks. The legal basis for data processing is the existence of a legitimate interest by our website, according to article 6 par. 1 f’ of the General Data Protection Regulation, in order to enable your access to the website. It should be noted that the website uses analysis and targeting cookies as analyzed below, in particular in Section 4 and the Cookies Policy.

You have the opportunity to send questions to our clinic by
a) sending an e-mail to the address: info@drkonstantinoskontos.gr
b) through the contact form available at the following web link: ……………………For the purpose of communicating with our clinic and sending a message from you, the user fills in the relevant contact form ……:
a) – his / her surname and first name
b) e-mail address
c) telephone number
d) message content.
By sending written requests / questions and communication to our clinic, the subject declares that the information he/she has used during the communication/sending of his/her message is true and accurate and that he/she has not used personal data or any information of a third party natural or legal person.

The user of the website is solely responsible for the content he/she sends to our clinic and assumes all responsibility and the reparation of any kind of damage caused by his/her illegal behavior.
Communication and sending messages to our practice is governed by the Terms of Use of this website.
Types of data collected and processed when communicating with our practice
The data collected by our office in this context are:
a) name
b) email address
c) telephone
d) subject and content of the message
The legal basis for processing is, on the one hand, the consent of the subject, who voluntarily sends his requests / questions through the relevant technical options of our practice’s website, and on the other hand, the legitimate interest of our practice for the purpose of answering / responding to the request / question submitted by the user of the website.

3. Data retention period
The personal data of our website users are not retained for an indefinite period of time but for a period determined based on specific criteria as analyzed below.
This data is retained for the period of time that the communication and / or professional / contractual relationship between us lasts and is required for the purpose of processing.
If there is no cooperation and contractual relationship between us, then your data is deleted after five years from their sending and in any case from the completion of the communication between us, unless there are legitimate reasons that require their further retention (e.g. avoiding the statute of limitations of claims, a court dispute at a pre-contractual stage, or negotiation stage, etc.).
In the event of cooperation and a contractual relationship between us, the data is retained for as long as required by law, until the statute of limitations of relevant claims that our company has by law to defend its rights.
They are kept for an indefinite period of time, in case required by law due to an ongoing legal proceeding or prosecutorial investigation.

4.1 Cookie Policy
What are cookies:
“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that each time the user connects to the website, the latter can retrieve said information and offer the user related services. A typical example of such information is the user’s preferences on a website, as indicated by the choices made by the user on that website (e.g. selection of specific “buttons”, searches, advertisements, etc.).

4.2 Cookies are used for the following purposes:

a) Necessary cookies
– to provide access to and navigation on our website.
-for reading visual and audio content (flash cookies), if the user requests access to corresponding material
The above cookies are absolutely necessary for the reliable and secure operation of our website and for you to be able to browse it if you wish.
Because they are necessary for the operation of our website, you cannot reject them.

b) Performance cookies.
which concern the collection of non-personal data from our website to draw conclusions from the use of the website with the aim of improving its functionality

c) Targeting / Marketing / Preferences cookies.
– which allow our website to remember the choices you make (such as, for example, your username, the language you use, your location) in order to provide personalized functions and targeted advertisements.
– which allow us to draw conclusions and evaluate your activity for the purpose of providing better and more personalized services

d) Social networking cookies
Our business website allows you to share and/or communicate and republish content from our website on the social networking sites on which you have an account.
You can, by modifying the cookie settings on our business website accordingly, not accept to participate or withdraw your consent to participate in the monitoring and targeted advertising process carried out through performance and targeting cookies at any time.
Through the corresponding settings in the browsers you use, you can delete the cookies installed on your computer or choose not to allow cookies to be installed on your device.

4.3 Tracking tools:
Third party cookies are used on our website, which are analyzed immediately below.
The legal basis for processing is the user’s consent, which can be revoked at any time.

4.3.1 Analysis / Statistics Cookies:
Google Analytics: For the purposes of monitoring and utilizing our website traffic, for the purpose of optimizing the services provided, we use Google Analytics. Google Analytics is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, California, U.S.). Google Analytics is a Google tool that helps website and application owners understand how their visitors use their properties. It may use cookies to collect information and statistics about the use of a website, without personally identifiable information about each visitor. The main cookie used by Google Analytics is the “__ga” , “_gat” and “__gid” cookie. The information extracted and collected by the cookie is transmitted to a Google server located in the USA and stored there.
Through Google Analytics, it is possible to monitor and record data related to your use of our website.
You can learn more about how Google collects and processes data through Google Analytics at the following web link: https://policies.google.com/technologies/partner-sites (English version) and https://policies.google.com/technologies/partner-sites?hl=el (Greek version).
https://marketingplatform.google.com/about/analytics/terms/gr/
https://policies.google.com/privacy?hl=el
You can disable the collection of data through cookies by Google Analytics by following the instructions found at the following link https://tools.google.com/dlpage/gaoptout

4.3.2 Google maps
On our website, we use maps from Google LLC., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
The Google maps map is content from a third-party website that has been integrated into our website. If you enter a page where there is a Google Maps map and/or navigate on the map, data may be transmitted to Google.
However, the use of the Google Maps map is necessary for the purposes of providing instructions and directions in order to locate the geographical location of our business. We declare that we do not bear any responsibility, nor do we provide any guarantee for the accuracy of this Google Maps content.
Regarding the processing of data collected by Google Maps for the user, Google’s data protection policy applies: https://policies.google.com/privacy?hl=el
Recipients of data
Recipients of your data are:
a) the staff of our company, who are committed to maintaining privacy and confidentiality and our company’s data security and protection policy
b) external partners of our company, if this is required by the purpose of the processing, who are committed to maintaining privacy and confidentiality and our company’s data security and protection policy
c) processors, i.e. natural or legal persons, who process the data on our behalf within the framework of the processing purposes, as set out above. The processors have committed themselves in writing to our company to comply with the applicable legal framework for the protection of personal data, not to disclose the data to third parties and to take appropriate technical and organizational security measures as defined by the personal data protection regulation.
d) public, prosecutorial, police authorities if there is a relevant request for disclosure or provision of any information or data

5. Rights of data subjects

5.1 The data subject – user of the website falling within the scope of the General Data Protection Regulation has the following rights:
a) Right of access (Article 15 GDPR)
The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed and, if so, the right of access to the personal data and to the following information:
a) the purposes of the processing,
b) the categories of personal data concerned,
c) the recipients or categories of recipients to whom the personal data have been or are to be disclosed, in particular recipients in third countries or international organisations,
d) if possible, the period for which the personal data will be stored or, where that is not possible, the criteria determining that period,
e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or right to object to such processing,
f) the right to lodge a complaint with a supervisory authority,
g) where the personal data are not collected from the data subject, any available information on their origin,
h) the existence of automated decision-making, including profiling, at least in such cases, meaningful information on the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

b) Right to rectification (Article 16)
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to obtain the completion of incomplete personal data, including by means of a supplementary statement.

c) Right to erasure (Article 17)
The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay, where this is feasible in accordance with the specific terms and conditions set out in Article 17 of Regulation 679/2016.

d) Right to restriction of processing (Article 18)
The data subject shall have the right to obtain from the controller the restriction of processing where this is feasible in accordance with the specific terms and conditions set out in Article 18 of Regulation 679/2016.

e) Right to information (Article 19)
The controller shall communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18 to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves a disproportionate effort. The controller shall inform the data subject of those recipients if the data subject so requests.

f) Portability rights (Article 20)
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format, and shall have the right to transmit those data to another controller without objection from the controller to whom the personal data have been provided, where: a) the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) of Regulation 679/2016 or on a contract pursuant to Article 6(1)(b) and b) the processing is carried out by automated means.

g) Right to withdraw consent (Article 7(3))
The data subject shall have the right to withdraw his or her consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Before giving consent, the data subject is informed about it. Withdrawing consent is as easy as giving it.

h) Right to lodge a complaint (Article 77)
Without prejudice to any other administrative or judicial remedy, each data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence or place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data concerning him or her infringes this Regulation. The supervisory authority to which a complaint has been lodged shall inform the complainant of the progress and outcome of the complaint, as well as of the possibility of seeking a judicial remedy in accordance with Article 78 of the General Data Protection Regulation.

The website of the Personal Data Protection Authority in Greece is www.dpa.gr (email: complaints@dpa.gr , FAX +30 210 6475628).

i) Right to object (Article 21)
The data subject shall have the right to object, at any time and on grounds relating to his or her particular situation, to processing of personal data concerning him or her, including profiling based on those provisions. We shall not process personal data unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

6. Submit a request / complaint:
In case you want to exercise your rights or submit a request regarding the protection of personal data and this policy, you can send an email to the address: info@drkonstantinoskontos.gr
In order to proceed with your identification and provide you with the required information, we reserve the right to request further information for the purpose of confirming your identity. If this is not possible, you will receive a reasoned response for the reason why we are not responding to your request.

7. Technical and Organizational Security Measures

7.1 Security Protocol:
Our practice takes measures for the security of data kept in an electronic file and possibly in physical form. It applies SSL technology. The databases connected to its website are located on a server of a company providing relevant services within the EU. The passwords are kept in encrypted form. Our company processes any personal data of the website users in a way that ensures its compliance with the applicable legal framework for the protection of personal data. Without prejudice to what is specifically stated in this policy, our company does not transmit or sell the data collected through the website in the above-mentioned ways to third parties, legal or natural persons. The staff of our company and its external partners are bound in writing to maintain confidentiality and the data protection policy of our company.

7.2 Staff / Partners of the company
Our clinic selects persons with corresponding professional qualifications who provide sufficient guarantees in terms of technical knowledge and personal integrity for maintaining confidentiality. We have taken special measures to bind our staff and external partners who process personal data to confidentiality through written contracts. Our staff has received the necessary information and training on personal data protection issues and are committed to complying with the security policies implemented by our company.

8. This Website is addressed to adults and minors over fifteen years of age. If the Visitor declares that he is a minor under 15 years of age, the field related to the collection of consent will not be accessible.

9. This data protection policy is governed by Greek Law. The competent courts for the resolution of any dispute are agreed to be the courts of Athens.

10. Amendment of the privacy and data protection policy
This Privacy Policy enters into force on 23/07/2025. We may modify this Privacy Policy as required by law or technological developments. In the event of a modification, we will post the revised version here and change the “last updated date” at the end of the policy. You should check this regularly to be informed of the most recent updated version of the policy. The use of the services of this website implies the unconditional acceptance of the terms of the privacy policy.